Store Policies


Customer Service

We greatly appreciate you! Therefore we guarantee 100% Customer Satisfaction on all products. Our desire is for you to be more than happy with your order and the level of customer service provided by our staff. You can be assured that we will do everything it takes to ship your order promptly and maintain communication if a problem arises. If you have a question, or comment please let us know. You can email us at engage2020@gmail.com or call 615-730-7127. Your inquiry will always get a response and be resolved as quickly as possible. 

Return Policy

If you are not completely satisfied with the product(s) you ordered you may return them for a full refund within 30 days of your order. The product(s) must not be opened, used or washed/worn if you would like a refund. Products may also be returned if they are defective. Downloaded items (PDFs, etc) are not eligible for a refund. Please email us for return authorization before returning defective merchandise. Returns requested after 30 days from date of order are subject to pre-approval in writing, and a 10% restocking fee.

Exchange Policy

Exchanges are always accepted within 30 days of purchase as long as the original product is still in brand new condition. CDs or DVDs must be in their original packaging in order to exchange. The exchange must always be for an item of equal value. If not, the item will be returned and you can place another order.

Privacy

Your privacy is important to us. That is why we want you to be informed about how we protect the privacy of visitors to our site. Please take a moment to read the following policy, which describes our practices for the collection and use of personally identifiable information on this site. Sites that are linked to our site may have different policies; please review the privacy policy notices on those sites for details.

We use the information we collect from you to allow you to participate in the site activities for which the information is collected. For example, when you give us your e-mail address, that address is added to the e-mail list. On each e-mail you receive, you are given the opportunity to unsubscribe; once you unsubscribe, you will no longer receive such e-mails.

Personal information collected on this site may be shared with those with whom we contract to operate this site (for example, to send you a promotional item that you have requested on the site). These contractors have agreed with us to use personal information of site visitors only for the purposes of carrying out these operations. To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use your information as permitted by law to perform credit checks, report or collect debts owed, or protect our rights or property, our website, or its users.

We try to keep the information we collect from you as current as possible, and we take steps to maintain the security of your personal information and to prevent unauthorized access to it by those who do not have a legitimate need for it. To that end, we periodically review our security measures. We will never post your e-mail address or other identifying information you have provided on our site without your consent.

The operator of this site is ENGAGE2020, a department of BETHEL WORLD OUTREACH CHURCH, 5670 Granny White Blvd, Brentwood, TN 27027, USA

By using our site you consent to our collection and use of your personal information as described in this policy. We reserve the right to modify this privacy statement and related business practices at any time by posting updated text on this site, and your continued use constitutes acceptance of those changes. Thank you for visiting our site, and for taking the time to read this policy.

ELECTRONIC COMMUNICATIONS

When you visit the ENGAGEResources.org online store or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is protected by United States and international copyright laws.

LICENSE AND SITE ACCESS

ENGAGEResources.org grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of the administrator. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Rice Broocks and/or ENGAGEResources.org without express written consent. Any unauthorized use terminates the permission or license granted by this online store. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of ENGAGEResources.org so long as the link does not portray this store or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any ENGAGEResources.org logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. ENGAGEResources.org does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use this site only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

RISK OF LOSS

All items purchased from ENGAGE Resources are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

ENGAGEResources.org attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is completely accurate, complete, reliable, current, or error-free. If a product offered by this store is not as described, your sole remedy is to return it in unused condition.

PRICING

With respect to items sold by this online store, we cannot confirm the price of an item until you order; however, we do NOT charge your credit card until after your order has entered the shipping process.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by ENGAGEResources.org on an "as is" and "as available" basis. ENGAGEResources.org makes no representations or warranties of any kind, expressed or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, ENGAGEResources.org disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability for a particular purpose. ENGAGEResources.org does not warrant that this site, its servers, or email sent from ENGAGEResources.org are free of viruses or other harmful components. ENGAGEResources.org will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exlusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights applicable law. By visiting ENGAGEResources.org, you agree that the laws of the state of Tennessee, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and this site.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

These policies also govern your visit to ENGAGEResources.org. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

OUR ADDRESS

ENGAGE2020: 783 Old Hickory Blvd, Suite 335, Brentwood, TN 37027, USA